“The Connection is a leading human service and community development agency in Connecticut. Today, after more than 40 years of providing community-based treatment solutions, we offer over 50 specialized programs to individuals throughout the state in the areas of community justice, behavioral health and supportive housing. Our clients have complex care needs. Some are mandated to services, some seek services voluntarily, some receive in-patient care, residential services and some are seen on an outpatient basis. The variety of services we offer creates a complexity of reporting and recording keeping needs both internally and externally. Echo’s Electronic Health Record has the flexibility and customization to meet our diversity of reporting and record keeping needs. .” commented Pat Clark, Director of Quality Improvement for The Connection.
“ The decision to work with Echo was not taken lightly. We spent a year researching and evaluating a number of electronic health records in the market and chose the ECHO group for the following reasons:
- The Visual Health Record available through Clinician’s Desktop™ is a unique feature that is easy to navigate and presents the client data in a meaningful way. We liked the many ways to access records and scheduling from almost any point in the record
- Echo has much experience in the industry; their product has multiple upgrades and incorporates continuous improvement
- The training and support in implementation is important for our success with the product
- We have had nothing but positive experiences with Tom Merrill and his team
- Echo offers competitive pricing
- We need their ability to interface with other data bases.
- We require being able to own and control our own data.
- We like that we have the ability to customize and create our own reports.” continued Clark.
“The Echo Group has a long history of working with behavioral health organizations in Connecticut.” noted Joe Viger, VP of Business Development for The Echo Group. “We’re proud to bring The Connection on board. We are looking forward to working with The Connection as they implement our software and bring them the many benefits of our easier to train and easier to use Visual Health Record.”